# Pre-Event Checklist

Before each event, we recommend running through the steps below to ensure setup at the venue is smooth and stress-free.

{% hint style="info" %}
If this is your first time setting up an iPad for use with Simple Booth, start by [**preparing Your iPad**](/running-your-event/preparing-for-events/prepare-your-ipad.md), which covers one-time setup steps for each device.
{% endhint %}

***

{% stepper %}
{% step %}

#### Update iPadOS and the App

Keeping both your iPad and the app up to date is the best way to avoid unexpected issues.

* [Check for an iPadOS update](https://support.apple.com/guide/ipad/update-ipados-ipad9a74c576/ipados)
* Confirm the app is fully updated from the [App Store](https://apps.apple.com/us/app/simple-booth-halo/id1323267760)

{% hint style="danger" %}

## Your iPad must be running iPadOS 17 or newer.

Running the app on iPadOS 16 or earlier may result in unstable behavior or photos becoming stuck during upload.
{% endhint %}
{% endstep %}

{% step %}

#### Check iPad Storage <a href="#h_e5abe63031" id="h_e5abe63031"></a>

Make sure your iPad has at least 5 GB of [free storage available](https://support.apple.com/en-us/HT201656). This gives the app enough space to temporarily store photos if uploads are delayed due to a slow or unstable connection.
{% endstep %}

{% step %}

#### Plan Ahead for Power, WiFi, and Environment

{% tabs %}
{% tab title="Power" %}
Simple Booth draws consistent power because the camera and live preview remain active.

* Fully charge the iPad before the event
* Close all other apps
* Bring an Apple-manufactured charging cable. Third-party cables often can’t keep up with power demand during use.
  {% endtab %}

{% tab title="WiFi" %}
While the booth can run offline, internet access is required to log in and sync settings.

Recommendations:

* Sync settings before you get to the venue
* Bring a personal hotspot if possible (as a backup)
* Once connected to your chosen network, [forget](https://support.apple.com/en-us/102480) other saved networks so the iPad stays on the intended connection
  {% endtab %}

{% tab title="Hot Weather" %}
Overheating can cause iPads to dim or shut down, especially during outdoor events.

**To reduce risk:**

* Keep the iPad below 95°F (Apple’s recommended range)
* Set up in the shade on hot days
* Use a small fan near the iPad if available
* Be prepared to move indoors if overheating begins
* Close other running apps

**If the iPad gets too hot:**

* The iPad will show a system warning that the iPad is too hot and needs to be cooled down. Take the following measures until the iPad cools off:
  * Remove the iPad from its case
  * Increase airflow
  * Relocate it out of direct sunlight
    {% endtab %}

{% tab title="Cold Weather" %}
Cold temperatures can cause issues with the iPad shutting down or becoming unresponsive until it can warm back up.

**To reduce risk:**&#x20;

* Keep the iPad indoors until shortly before use
* Use an insulated enclosure or case if needed

**If the iPad gets too cold:**

* The battery may drain quickly or stop charging
* The screen may become unresponsive
* The device will shut down until it warms up
  {% endtab %}
  {% endtabs %}
  {% endstep %}

{% step %}

#### Sync Your Settings

Sync your settings before leaving for the venue, while connected to a reliable WiFi network.

This ensures all changes are saved and helps avoid issues at the event.

Ways to sync:

* Refresh from the top of your preset settings &#x20;
* Quit and reopen the app
* From your online dashboard's [**Devices page**](https://app.simplebooth.com/devices)

{% hint style="warning" %}
Settings may not sync properly if the venue’s internet connection is poor.
{% endhint %}
{% endstep %}

{% step %}

#### Take Test Shots

Once your booth and lighting are fully set up, take test photos to confirm everything looks and behaves as expected.

<table><thead><tr><th valign="top">Things To Check</th><th valign="top">If Needed</th></tr></thead><tbody><tr><td valign="top">Backdrop is centered and filling the frame</td><td valign="top"><ul><li>Adjust booth or background placement</li><li>Switch to a <a href="https://app.gitbook.com/o/eHFXSkXLgDkVnDuB7CHd/s/IOXh58rA9e8k30VLuWRu/experience-designer/capture/camera-settings">wide-view camera angle</a> (not supported on all iPads)</li><li>Use the <a href="/pages/WE3E8ukvA9Dz1lDGedkX">zoom</a> tool</li></ul></td></tr><tr><td valign="top">Photos are properly exposed and balanced</td><td valign="top"><ul><li>Adjust your lighting's brightness or color temperature</li><li>If external light sources are interfering, reconsider booth location</li><li>Adjust camera <a href="/pages/WE3E8ukvA9Dz1lDGedkX#exposure">exposure</a> or <a href="/pages/WE3E8ukvA9Dz1lDGedkX#white-balance">white balance</a></li></ul></td></tr><tr><td valign="top">Photos are sending in a reasonable timeframe</td><td valign="top"><ul><li>Switch networks if uploads are delayed</li><li>Check the <a href="/pages/ASvH2bds5qBZQ1AbgWTz">Queue</a> if delivery seems slow</li></ul></td></tr><tr><td valign="top">Settings are adjusted to event or client needs</td><td valign="top"><ul><li>Make last-minute setting changes if necessary</li></ul></td></tr></tbody></table>

{% hint style="info" %}
Using Test Mode allows you to move between settings and the camera without fully exiting the booth. When you launch into Booth Mode, you’ll be prompted to keep or delete test photos.
{% endhint %}
{% endstep %}

{% step %}

#### Start a Guided Access Session

How to enable and disable [Guided Access](https://support.apple.com/HT202612) varies by iPad model. You can add Guided Access to [Control Center](https://support.apple.com/guide/ipad/use-and-customize-control-center-ipade572ca56/ipados) for faster access.

<table><thead><tr><th valign="top">Before Launch</th><th valign="top">During Events</th></tr></thead><tbody><tr><td valign="top"><ul><li>Confirm Guided Access is <a href="https://help.simplebooth.com/en/articles/1890516-pre-event-checklist">enabled in iPad settings</a> (one-time setup)</li><li>Start a new Guided Access session just before or after entering Booth Mode</li></ul></td><td valign="top"><ul><li>While Guided Access is active, Booth Mode will loop continuously  for participants. </li><li>Guests can't exit the HALO app.</li></ul></td></tr></tbody></table>

After the event, disable Guided Access to fully exit the booth.
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.simplebooth.com/running-your-event/preparing-for-events/pre-event-checklist.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
