Owner Responsibilites

As an owner or account administrator, your preparation ensures that the event runs smoothly for your clients and staff. Complete these responsibilities before handing the equipment over to your booth attendant.

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1

Prepare the iPad & App

Complete the critical setup steps before the event begins. Many of these steps require your Apple ID or Simple Booth account credentials, which you may not wish to share with onsite staff.

• Preparing Your iPad For Public Use: Follow our guide to secure the hardware.

• Pre-Event Checklist: Review our standard checklist to ensure no settings are missed.

2

Share the Guided Access Password

Your booth attendant will need your iPad's Guided Access password to enable the feature at the start of the event and disable it at the end. While the attendant guide includes instructions for Guided Access, we recommend walking through the process with them in person.

3

Plan for Internet Access

Decide which network your booth will use and ensure your booth attendant has a clear plan.

• If using venue Wi-Fi, provide the network name and password.

• If using a mobile hotspot, ensure it is charged and that the attendant knows how to connect.

4

Hardware & Software Walkthrough

An in-person walkthrough is invaluable, especially for first-time attendants. Review our guides together to cover hardware assembly and launching the software.

The Booth Attendant Guide covers how to set up HALO hardware and software, but an in-person walkthrough is invaluable, especially for first-timers.

5

Protect Your Settings

Prevent accidental changes to your event configuration by considering these two steps:

Disable On-Device Editing

You can disable the ability to edit presets within the HALO app. This allows your booth attendant to launch events without the risk of changing your branding or technical settings.

• Note: This is an account-wide change that affects all iPads. You can toggle this setting in your Simple Booth account.

Archive Old Events

Reduce clutter by archiving old presets and galleries. Keeping only active events visible in the app ensures your attendant selects the correct event and avoids using outdated settings.

6

Printing

If your event includes physical prints, the following steps should be handled by the owner:

• Format Your Prints: Aligning layouts and paper sizes requires trial and error. Complete this formatting before the event so it is not the attendant's responsibility.

• Printer Setup: Printing issues are often caused by weak Wi-Fi. Ensure your attendant knows how to set up the printer and troubleshoot the connection.

We recommend practicing the printer setup process with your booth attendant at least once before they head to the venue.