Brand Moderation

Brand Moderation allows you to review captures before they appear in your gallery or are sent to participants. This gives you full control over your event's content, ensuring that only appropriate or high-quality photos are shared.


How Moderation Works

When Brand Moderation is active, guests take their pictures in the app as they normally would. However, the captures are held in a moderation queue rather than being instantly uploaded or distributed.

  • Approval: Once you approve a photo, it is uploaded to the gallery and sent to the participant via their chosen sharing method (text or email).

  • Rejection: Any photo you delete from the queue will not be sent to the participant and will not appear in the gallery.


Enabling Brand Moderation

Moderation is managed on a per-gallery basis. To turn it on for a specific event:

  1. Go to your galleries page.

  2. Open the gallery you want to moderate.

  3. Locate the Basic panel in your gallery settings.

  4. Check the box for Brand Moderation.


Moderating Your Photos

Once enabled, you can manage pending captures directly from your gallery settings.

  1. Open the settings for your moderated gallery.

  2. Click the Moderate Photos button on the right side of the screen to open your moderation queue.

  3. Review the pending captures:

    • Approve: Uploads the photo to the gallery and sends it to the guest.

    • Delete: Prevents the photo from being shared or appearing in the gallery.

If the Moderate Photos button is missing while Brand Moderation is enabled, it means there are currently no pending photos waiting for approval.


Plan Availability

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