Troubleshooting Computer Cameras
Most browsers will automatically ask for camera access when you open Virtual Booth, so you shouldn't need to access your computer or browser settings.
If your camera isn’t working, find troubleshooting help below.
Computer Support
Camera permissions can be managed in System Preferences > Privacy & Security.
Camera permissions can be managed from the Privacy section of your Start menu.
Browser Support
Camera settings can be managed in Chrome’s privacy section. Make sure “Ask before accessing” is enabled.
If you experience lag, try disabling hardware acceleration under Settings > Advanced > System.
In Safari settings, make sure Ask or Allow is selected for Simple Booth sites.
Note that the site must be open in Safari for it to appear in the list.
In Firefox settings, make sure camera permissions allow access for Simple Booth.
New camera requests should not be blocked, and Simple Booth’s status should be set to Allow.
Make sure camera access is enabled for simplebooth.com under Website Permissions.
The webcam toggle should be turned on.
Switch Devices
If you’re still having trouble, try switching devices. When you first open the booth, you’ll see an option to scan a QR code to continue your session on another device.
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