Troubleshooting Computer Cameras
Most browsers will automatically ask for camera access when you open Virtual Booth, so you shouldn't need to access your computer or browser settings.
If your camera isn’t working, find troubleshooting help below.
Computer Support
Camera permissions can be managed in System Preferences > Privacy & Security.
See the Give apps permission section in Apple’s support article for details on enabling camera access for your browser.
Camera permissions can be managed from the Privacy section of your Start menu.
See Microsoft’s help center for how to enable camera access on your device and for individual apps.
Browser Support
Camera settings can be managed in Chrome’s privacy section. Make sure “Ask before accessing” is enabled.
If you experience lag, try disabling hardware acceleration under Settings > Advanced > System.
See Chrome’s help page for more details on updating camera permissions.
In Safari settings, make sure Ask or Allow is selected for Simple Booth sites.
Note that the site must be open in Safari for it to appear in the list.
See Safari's help guide for more details on updating camera permissions.
In Firefox settings, make sure camera permissions allow access for Simple Booth.
New camera requests should not be blocked, and Simple Booth’s status should be set to Allow.
See Mozilla’s help guide for more details on updating camera permissions.
Make sure camera access is enabled for simplebooth.com under Website Permissions.
The webcam toggle should be turned on.
See Microsoft’s help page for more details on updating camera permissions.
Switch Devices
If you’re still having trouble, try switching devices. When you first open the booth, you’ll see an option to scan a QR code to continue your session on another device.
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