# Ordering HALO

<p align="center"><a href="https://buy.simplebooth.com/" class="button primary">Buy HALO</a></p>

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#### Payment <a href="#h_9be0636f00" id="h_9be0636f00"></a>

Simple Booth accepts payment by credit card, ACH, or check. PayPal, Google Pay, and Venmo are also supported.

ShopPay is available for U.S. customers.

{% hint style="info" %}
For purchase orders or vendor setup, email <halo@simplebooth.com> for assistance.
{% endhint %}

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#### Transit Time <a href="#h_b74a9c5c84" id="h_b74a9c5c84"></a>

Orders typically ship within 1–2 business days after payment or receipt of a purchase order. Transit time depends on the selected shipping speed, and tracking will be provided once your order is dispatched.

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#### iPad Compatibility <a href="#h_513b495486" id="h_513b495486"></a>

HALO kits are not compatible with all iPad models.

{% hint style="info" %}
If using your own iPad, check [device compatibility](https://help.simplebooth.com/en/articles/446434-halo-hardware-compatible-ipads) before purchasing.
{% endhint %}

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#### International Orders <a href="#h_31723f72b0" id="h_31723f72b0"></a>

International shipments may incur additional taxes or duties during customs clearance. You are responsible for all customs fees, import duties, and taxes, including VAT.\
\
Contact us at <halo@simplebooth.com> with your shipping address for a personalized estimate.

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#### Activating iPad Software <a href="#h_7b333f76ac" id="h_7b333f76ac"></a>

If your order includes software, your license will not automatically activate on your Simple Booth account.

{% hint style="warning" %}
After you sign up and verify your account, our team will add your software license. Please do not submit a second software payment!
{% endhint %}

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#### Returns <a href="#h_50c93d39f8" id="h_50c93d39f8"></a>

We accept returns, exchanges, and repairs for damaged or defective hardware within 30 days of purchase (some exceptions apply).

Review our [refund policy](https://www.simplebooth.com/policies/refund-policy) for complete details.


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