# Email Customization

You can personalize the email that accompanies participant photo links to match your brand or event theme.&#x20;

***

### Configuration Settings

1. **Toggle Enable:** Use the switch to turn the Email tool on or off for your guests.
2. **Access Customization:** Click on the **Email** feature name in the menu to open the configuration settings.
3. **Save Changes:** Be sure to save your preset after editing your email content.

***

### Customization Levels

The level of customization available depends on your plan.

{% tabs %}
{% tab title="Default Messaging (Lite & Core)" %}
On Lite and Core plans, messages cannot be customized. Guests will receive the default message: *"Your photo from Simple Booth!"*
{% endtab %}

{% tab title="Basic Customization (Plus)" %}
Basic customization uses a professionally designed, prewritten template. You can customize two specific fields to personalize the message:

* **Photo Credit:** The name of the person or organization providing the booth.
* **Event Name:** The name of your specific event.

#### **Basic Message Preview**&#x20;

Subject

> Your photo from \[photo credit] is ready

Body

> Thanks for taking your photo at \[event name]. We hope you enjoyed the photo booth! \
> <https://smplbth.co/123456>
> {% endtab %}

{% tab title="Advanced Customization (Pro & Select)" %}
Advanced customization gives you full creative control over the email's appearance and delivery details. Learn more about customizing these settings below.&#x20;

* **Sender Address:** Choose the "From" address guests see. If a guest replies to the email, it will be sent to this address.
* **Subject Line:** Write a custom subject line.
* **Email Body:** Fully edit the message content. By default, emails are sent as plain text, but you can use **HTML** to create a fully branded layout with images and buttons.
  {% endtab %}
  {% endtabs %}

***

### Advanced Customization Settings

#### Custom Sender Address

Send emails from your own company domain instead of a Simple Booth address.&#x20;

* **Authorization Required:** To do this, you must [authorize Simple Booth](/copy-of-halo-app/experience-designer/post-capture/send-and-print/email-customization/email-address-customization.md) to send emails on behalf of your domain by updating records with your domain registrar.
* **Public Domains:** Note that public domains (such as `@gmail.com` or `@icloud.com`) **do not** support this type of authorization. You must own the domain to use a custom sender address.

***

#### HTML & Placeholders

Use HTML to further customize your message. You can use placeholders (like the photo link) to ensure each guest receives their unique content within your custom design.

If you aren't an expert in HTML, you can use AI tools or external resources like [W3Schools](https://www.w3schools.com/Html/) to help write your code, then simply paste it into the email body field.

{% tabs %}
{% tab title="Placeholders" %}
Placeholders allow you to dynamically insert content into your email, such as:

* A thumbnail of the participant’s photo
* A button that links to the gallery

| Placeholder       | Usage Example                                                                                                                 | Usage                                                                                                                                                                                   |
| ----------------- | ----------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `[thumbnail-url]` | \<img src="\[thumbnail-url]">                                                                                                 | Links to a thumbnail representation of the media that can be displayed in the email body.                                                                                               |
| `[gallery-url]`   | Looking for another \[media-type]? \<a href="\[gallery-url]'>View the full gallery                                            | Links to the Gallery that contains all the event media. Does not work with private Galleries.                                                                                           |
| `[page-url]`      | <p>\<a href="\[page-url]">View your\[media-type]\</a><br></p><p>\<a href="\[page-url]">\<img src="\[thumbnail-url]">\</a></p> | A link to the guest's picture page on the Gallery. When used, this will replace the default, "View your photo" link so you can create your own call-to-acton or custom designed button. |
| `[media-type]`    | "Thanks for capturing a \[media-type] at the event!"                                                                          | Word or phrase describing the type of picture your guest captured, such as "GIF" or "photo."                                                                                            |
| {% endtab %}      |                                                                                                                               |                                                                                                                                                                                         |

{% tab title="Tag pairs" %}
Text entered between tag pairs is modified based on the tag used.

The tag pair determines how the text is displayed or formatted.

| HTML Tag Pair                                                   |                                                                 |
| --------------------------------------------------------------- | --------------------------------------------------------------- |
| <p>\<h1> ... \</h1><br>\<h2> ... \</h2><br>\<h3> ... \</h3></p> | Header or title text. 1 is very large, 2 is large, 3 is medium. |
| \<b> ... \</b>                                                  | Bold text                                                       |
| \<i> ... \</i>                                                  | Italicized text                                                 |
| \<u> ... \</u>                                                  | Underlined text                                                 |
| \<p> ... \</p>                                                  | Paragraph breaks                                                |
| \<br> ... \</br>                                                | Line breaks                                                     |
| {% endtab %}                                                    |                                                                 |
| {% endtabs %}                                                   |                                                                 |

***

{% hint style="success" %}

## Plan Availability

:white\_check\_mark: Pro, Select: advanced customization

:white\_check\_mark: Plus: basic customization

:x: Lite, Core: no customization. Default SB message.&#x20;
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.simplebooth.com/copy-of-halo-app/experience-designer/post-capture/send-and-print/email-customization.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
