> For the complete documentation index, see [llms.txt](https://docs.simplebooth.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.simplebooth.com/readme.md).

# Help Center Home

<h2 align="center">Simple Booth Support</h2>

<p align="center">Find quick answers, helpful guides, and practical tips to set up, customize, and troubleshoot your photo booth.</p>

<p align="center"><button type="button" class="button primary" data-action="search" data-icon="magnifying-glass">Search all documentation...</button></p>

***

## Two Products, One Platform

Simple Booth makes two types of photo booths for in person and remote events.&#x20;

<table data-card-size="large" data-column-title-hidden data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><h4><strong>HALO App</strong></h4></td><td>Advanced iPad app for on-site events with powerful customization and marketing tools.</td><td><mark style="background-color:$info;">iPad Only - on-site booth</mark></td></tr><tr><td><h4><strong>Virtual Booth</strong></h4></td><td>Browser-based booth participants open from their own phone, tablet, or computer — no download required.</td><td><mark style="background-color:$info;">Any device - remote friendly</mark></td></tr></tbody></table>

<a href="https://www.simplebooth.com/plans" class="button primary">Features & Pricing</a>

***

{% columns %}
{% column %}

#### Running the HALO App

**Prepare, launch, troubleshoot.**&#x20;

Step-by-step guides for getting your booth ready and keeping it running smoothly — from the first time iPad setup through post-event photo recovery.
{% endcolumn %}

{% column %}

* [**Preparing for Events**](https://docs.simplebooth.com/running-your-event) Download the app and secure your iPad
* [**Customization Guides**](https://docs.simplebooth.com/customization-guide) Customize the pictures and booth experience
* [**Quick Troubleshooting Help**](https://docs.simplebooth.com/running-your-event/quick-troubleshooting-guide) Guidance on resolving common problems
* [**Offline Queue**](https://docs.simplebooth.com/running-your-event/offline-upload-queue) uploads are stored in the app when your iPad is offline
  {% endcolumn %}
  {% endcolumns %}

***

{% columns %}
{% column %}

#### Running Virtual Booth

**Set up, share, go live.**

Step-by-step guides for building your browser-based booth and getting it in front of participants — from creating your first preset through sharing access and wrapping up your event.
{% endcolumn %}

{% column %}

* [**Splash Page Customizations**](https://docs.simplebooth.com/virtual-booth-setup/branding-and-customizations/splash-page-customizations) Customize the page participants land on when they first open your booth.
* [**Picture Customizations**](https://docs.simplebooth.com/virtual-booth-setup/branding-and-customizations/picture-customizations) Add logos, graphics, and AI effects to give your photos a polished, on-brand look.
* [**Sharing Access with Participants**](https://docs.simplebooth.com/virtual-booth-setup/basic-setup/sharing-access-with-participants) Share your QR code or link and open the booth
  {% endcolumn %}
  {% endcolumns %}

***

### Shared Settings

These settings live in your account and apply to both HALO and Virtual Booth.

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4>AI Effects</h4><p>AI-powered photo effects and post-capture transformations.</p></td><td><a href="/spaces/93pOUl18YfTUEvwZ1pWw">/spaces/93pOUl18YfTUEvwZ1pWw</a></td></tr><tr><td><h4>Gallery</h4><p>Photos from your event are collected in a customizable online gallery.</p></td><td><a href="/spaces/gkBJjut3zmQfG3bS9iDb">/spaces/gkBJjut3zmQfG3bS9iDb</a></td></tr><tr><td><h4>Data &#x26; Analytics</h4><p>View participant counts, uploads, and other information for your events.</p></td><td></td></tr></tbody></table>

***

### Popular Articles

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Free Trial</strong></td><td><a href="https://docs.simplebooth.com/billing/free-trial">https://docs.simplebooth.com/billing/free-trial</a></td></tr><tr><td><strong>Canceling your Subscription</strong></td><td><a href="/spaces/LkvZ188XzmWnTwSBKu9h/pages/XGdLmDDvQB1hTpPvaWCc">/spaces/LkvZ188XzmWnTwSBKu9h/pages/XGdLmDDvQB1hTpPvaWCc</a></td></tr><tr><td><strong>HALO App Picture Design</strong></td><td><a href="/spaces/IOXh58rA9e8k30VLuWRu/pages/ebRit1yYSnlbShxVlhPb">/spaces/IOXh58rA9e8k30VLuWRu/pages/ebRit1yYSnlbShxVlhPb</a></td></tr><tr><td><strong>Virtual Booth Picture Design</strong></td><td><a href="/spaces/u3m7Zf8sqSSpQkFNQhjx">/spaces/u3m7Zf8sqSSpQkFNQhjx</a></td></tr><tr><td><strong>Equipment</strong></td><td><a href="/spaces/fSAAUT0iZ0MUayhFCvnB">/spaces/fSAAUT0iZ0MUayhFCvnB</a></td></tr><tr><td><strong>Downloading Event Photos</strong></td><td><a href="/spaces/wi7HZFHzZzKFm4Dd4Pxe/pages/ROtIgyJ7AN3DkOh37tss">/spaces/wi7HZFHzZzKFm4Dd4Pxe/pages/ROtIgyJ7AN3DkOh37tss</a></td></tr></tbody></table>

***

Need support for the Classic app? [Learn more here](https://help.simplebooth.com/en/collections/5626648-classic-ipad-app)


---

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