Help Center Home

Simple Booth Support

Find quick answers, helpful guides, and practical tips to set up, customize, and troubleshoot your photo booth.

Two Products, One Platform

Simple Booth makes two types of photo booths for in person and remote events.

HALO App

Advanced iPad app for on-site events with powerful customization and marketing tools.

iPad Only - on-site booth

Virtual Booth

Browser-based booth participants open from their own phone, tablet, or computer — no download required.

Any device - remote friendly

Features & Pricing

Running the HALO App

Prepare, launch, troubleshoot.

Step-by-step guides for getting your booth ready and keeping it running smoothly — from the first time iPad setup through post-event photo recovery.

Preparing for Events Download the app and secure your iPad
Customization Guides Customize the pictures and booth experience
Quick Troubleshooting Help Guidance on resolving common problems
Offline Queue uploads are stored in the app when your iPad is offline

Running Virtual Booth

Set up, share, go live.

Step-by-step guides for building your browser-based booth and getting it in front of participants — from creating your first preset through sharing access and wrapping up your event.

Splash Page Customizations Customize the page participants land on when they first open your booth.
Picture Customizations Add logos, graphics, and AI effects to give your photos a polished, on-brand look.
Sharing Access with Participants Share your QR code or link and open the booth

Shared Settings

These settings live in your account and apply to both HALO and Virtual Booth.

AI Effects

AI-powered photo effects and post-capture transformations.

Gallery

Photos from your event are collected in a customizable online gallery.

Data & Analytics

View participant counts, uploads, and other information for your events.

Good afternoon